After creating a complete mess in my backyard by starting the traditional concrete footings for my deck project, I unfortunately needed an alternate solution. Because I had never heard of the helical pier type footing before, I didn't know what to expect, or what a typical quote should look like. I called Chris at Helico to get a better understanding, and he was very informative as well as very prompt. I then proceeded to call three other companies to get quotes, one also responded quickly and came in quite a bit higher in price and used a slight less quality product. Another company responded fairly quickly, but required someone to come out to give a quote and wasn't able to even come out for about a month. They came in WAY over priced! The last company didn't respond for about a week, but came in at the lowest price (not by much). Regrettably I decided to go with him, Open Concept. He was horrible at communication, and wasn't able to get the required information to the building inspector of my city, to start the project. Eventually I reached back out to Chris at Helico. Again, very quick response. He got the information needed to the city building inspector, and the project was started and completed before I knew it. I wish I would have went with Chris right from the beginning, instead of trying to save only a couple bucks. I highly recommend Helico over the other companies out there installing helical pier footings.